Welcome to Maya Solar Club Private Limited, operating under the brand name THE SOLAR CLUB. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by the following Terms & Conditions.
These Terms & Conditions govern your use of our website and the purchase or use of products and services offered by Maya Solar Club Private Limited.
By placing an order through our website, you confirm that you have read, understood, and accepted these Terms & Conditions.
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate and up to date.
However:
All product prices displayed on the website are subject to change without prior notice.
Applicable taxes, delivery charges, installation charges, or other additional costs, where applicable, will be communicated during the purchasing process.
In case of an inadvertent pricing or technical error, Maya Solar Club Private Limited reserves the right to cancel or modify the affected order.
An order placed through our website is subject to acceptance and availability.
We reserve the right to:
Order confirmation does not necessarily constitute final acceptance if the product is subsequently found to be unavailable or affected by an error.
Customers are required to make payment through the payment methods made available on the website.
The customer is responsible for providing accurate payment and billing information.
We do not store sensitive payment information such as card numbers, CVV, or banking passwords on our servers unless specifically stated otherwise.
Products will be delivered to the address provided by the customer at the time of placing the order.
Delivery timelines may vary depending on:
Any estimated delivery date is indicative and may be subject to change.
Customers should ensure that the delivery address and contact details provided during checkout are accurate.
Where installation services are offered, installation may be subject to separate terms, technical requirements, site conditions, and applicable charges.
Solar products may require a site assessment before installation. Installation timelines may depend on site readiness, permissions, electrical infrastructure, weather conditions, and other relevant factors.
Customers are advised to inspect the product upon delivery.
Any visible damage, missing components, or incorrect product should be reported to us as soon as reasonably possible, preferably with photographs or other supporting evidence.
Products may be covered by a manufacturer's warranty or warranty provided by Maya Solar Club Private Limited, as applicable.
Warranty coverage is subject to the specific terms and conditions applicable to the particular product.
Warranty may not cover damage caused by:
Customers should refer to the applicable warranty documentation for complete details.
Returns, replacements, or refunds will be governed by the applicable return policy for the particular product.
Certain products may not be eligible for return due to their nature, installation requirements, customization, or other applicable conditions.
A return or replacement request may require photographs, invoices, product details, packaging, or other supporting information.
Where a refund is approved, the refund will generally be processed through the original payment method or another method determined by us.
The time required for the refund to appear in the customer's account may depend on the payment gateway, bank, or financial institution.
Customers agree to:
Solar power generation depends on several factors, including sunlight, weather conditions, installation orientation, shading, system design, equipment performance, and site conditions.
Therefore, any estimated energy generation, savings, or financial benefits provided by us are estimates and should not be considered guaranteed results.
All website content, including text, logos, graphics, images, designs, product information, trademarks, and other materials, is owned by or licensed to Maya Solar Club Private Limited unless otherwise stated.
No material from this website may be copied, reproduced, modified, distributed, or commercially used without prior written permission.
You agree not to:
Maya Solar Club Private Limited shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services, to the extent permitted by applicable law.
Our liability, where applicable, shall be limited to the extent permitted under applicable laws and the terms applicable to the relevant product or service.
Our website may contain links to or integrate with third-party services, payment gateways, logistics providers, manufacturers, or other service providers.
We are not responsible for the content, policies, availability, or practices of independent third-party websites or services.
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your information.
Maya Solar Club Private Limited reserves the right to update or modify these Terms & Conditions at any time.
Changes will become effective when posted on this website. Customers are encouraged to review this page periodically.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the competent courts in Jaipur, Rajasthan, unless otherwise required by applicable law.
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